FAQs

Get answers to the most common questions

What exactly is included in the Individual Starter package?

The Individual Starter package includes access to 5 CPD hours through online webinars. You’ll have access to all available online sessions during the subscription period, allowing you to choose from a variety of topics.

How does the offline portion of the Individual Pro package work? Do I need to attend specific locations?

The offline portion of the Individual Pro package consists of 5 CPD hours that must be attended in person. These sessions are scheduled throughout the year, and you will be informed of available dates and times. For the time being, all offline sessions will take place at Jaya One, Petaling Jaya. Locations may be adjusted in the future based on demand and instructor availability.

Jayaone, Common Ground

Can I mix and match CPD hours between online and offline for the Individual Pro package?

No, the Individual Pro package allocates 5 hours for online webinars and 5 hours for offline sessions. The allocation cannot be swapped or mixed between the two modes.

How are CPD points awarded for the courses I attend?

CPD points are awarded upon completion of each course. You will receive points only for fully attended and completed courses, whether online or offline.

Is there a maximum number of people allowed in the Team Package?

No, the Team Package is flexible and can accommodate various team sizes. The package includes 50 CPD hours online and 50 CPD hours offline, which can be shared among team members.

If I start with the Individual Starter package, can I upgrade to the Individual Pro or Team Package later in the year?

Yes, you can upgrade your package at any time during the subscription period. Simply contact our PEPS Ventures Learning team to arrange the upgrade.

What kind of courses are available under the CPD packages? Can I preview the course catalogue?

We offer a wide range of courses that cover various topics in real estate, AI fundamentals and best practices, market trends, digital transformation, and sustainability. You can check our upcoming CPDs here.

Can I carry over unused CPD hours to the following year?

No, unused CPD hours cannot be carried over to the next year. The subscription is valid for a 12-month period, and all hours must be utilized within that time frame.

Are the courses only for real estate professionals, or are there other subjects available too?

Our CPD packages focus on courses for real estate professionals, but we also offer courses in related areas like finance, legal aspects, and technology in real estate.

What happens if I can’t attend a scheduled offline course? Can I reschedule?

Yes, if you are unable to attend a scheduled offline course, you can reschedule to another available session, subject to space and availability.

How do I prove my CPD completion to the regulatory body in Malaysia?

After completing a course, you will receive a certificate of attendance, which you can use to prove CPD completion to BOVEAP.

How frequently are new courses added to the catalogue?

New courses are added regularly every month to keep the content relevant and up to date with industry trends and regulatory changes.

Can I get a certificate of attendance or completion for each course?

You will receive a certificate of attendance based on the number of CPD points included in your subscription, with CPD points allocated on a first-in-first-out (FIFO) basis.

For example, if you are subscribed to the Individual Starter package (which entitles you to 5 CPD points), and you attend two classes—one offering 2 CPD points and another offering 3 CPD points—you will receive two certificates of attendance and a total of 5 CPD points, covering both classes.

However, if you attend three classes—one offering 2 CPD points, another offering 3 CPD points, and a third offering an additional 3 CPD points—you will receive two certificates of attendance and 5 CPD points for the first two classes attended. The third class will not contribute to additional CPD points or certificates unless you upgrade your package.

Extra classes attended beyond your CPD point limit will not generate additional CPD points or certificates unless your package is upgraded.

Is there support available if I face technical difficulties with the online webinars?

Yes, PEPS Ventures Learning Support team is available to help you with any issues you may face during the online webinars. You can contact support through our platform or reach out via email or phone.

Are there any early bird discounts for renewing the subscription each year?

Yes, we offer early bird discounts if you renew your subscription before a specified deadline. Please check with our PEPS Ventures Learning team for the current offers and deadlines.

Do I need to take the courses in a specific order, or can I choose any topic at any time?

There is no specific order in which you need to take the courses. You are free to choose any topic that interests you and aligns with your professional development goals.

Can I access the online webinars on my phone or tablet?

Yes, our platform is mobile-friendly, and you can access the online webinars on any device, including phones and tablets.

How long do I have access to each course after enrolling?

Once enrolled in a course, you will have access to the materials and recordings for the duration of your subscription. This allows you to review the content as needed.

If my company pays for the subscription, can I transfer it to another team member if I leave?

Yes, if your company pays for the subscription and you leave, the remaining subscription period can be transferred to another team member, subject to management approval.

Are there any group discussions or networking opportunities in webinars or offline courses?

Yes, our offline sessions provide great networking opportunities with fellow professionals.

What happens if I miss a webinar session? Is there a recorded version available?

If you miss a webinar session, you can access a recorded version later at your convenience. Recordings are typically available within 48 hours of the live session.

How will I be informed of upcoming offline sessions?

You will receive email notifications about upcoming offline sessions. You can also check here for new schedules and course updates.

What payment methods are available?

We support a variety of payment methods to make your experience as convenient as possible. You can pay using credit cards, eWallets like Touch 'n Go (TNG), and FPX for direct bank transfers.